New Zealand Delivery Options

Delivery Type:

Delivery Timeframe:

For Orders Totalling:

Freight Charge:

Standard Delivery

Within 5 working days from receipt of payment to NZ residents.

Up to $150

$7.50 

Priority Delivery

Next working day for orders before midday weekdays. Exclusions apply.

Up to $150

$10.00 ^

Complimentary Priority Delivery Upgrade

Next working day for orders before midday weekdays. Exclusions apply.

Over $150

$7.50 * ^



* Complimentary Priority Delivery Upgrade
Orders over $150 will be given a complimentary upgrade to priority delivery for the standard delivery charge ($7.50). Note: excludes some product types, listed below. Delivery charges cover packaging, delivery and insurance.

Priority Delivery Exclusions
  • Priority delivery applies to most New Zealand destinations. Customers on the NZ Rural Delivery Postal route should allow an additional two working days for delivery. 
  • Priority delivery is not available for international orders.
  • Priority delivery is not available on public holidays. 
  • Any items on backorder or waitlist will be sent via standard delivery once in stock.
  • ^ The following items cannot be sent via priority delivery:
Gift cards Personalised items Large & oversized items

International Delivery Options

Zone B:
South Pacific
Zone C:
East Asia & North America
Zone D:
Europe
Delay 10 - 15 days 10 - 15 days 10 - 15 days
Purchase up to $499.99 $30 $40 $45
$500 up to $999.99 $60 $80 $90

Please note that additional postage charges may apply if due to the size or the total weight of the order it needs to be split into separate parcels.
Any order over $250 Insurance fee applicable.


Zone B: Cook Islands, Fiji, Nuie, Rarotonga, Solomon Islands, Tonga, Vanuatu, Western Samoa

Zone C: Cambodia, Canada, China, Guam, Hong Kong, Indonesia, Japan, Korea, Malaysia, Papua New Guinea, Phillipines, Singapore, South Korea, Tahiti, Thailand, United States of America

Zone D: England, Germany, Greece, Ireland, Scotland, Sweden, Switzerland, Wales

International Customers Please Note:

  • We are only able to supply to Zones B, C and D above. Unfortunately we are unable to ship to other countries. 
  • Some items featured on this site are also prohibited from being shipped to certain countries. You will be notified within the checkout if any item in your bag cannot be delivered to your shipping country. 
  • Items currently unavailable (on backorder or on waitlist) are unable to be shipped internationally. 
  • Large, oversized and personalised items, along with gift cards are unable to be shipped outside of New Zealand.
  • Under International Customs Laws we are unable to send wooden items, cane items, food items or goods that may be considered dangerous eg. knife sets internationally. 
  • When reordering an item from a return, full postage rates apply to return the item, as well as to reorder. 
  • Any applicable taxes or duty charges are to be paid by the recipient of the package.