About the EziBuy Gift CardEziBuy is now selling Gift Cards in New Zealand.
A Gift Card is a plastic card which may contain any pre-purchased amount between $10 and $300. Gift Cards can be purchased and are redeemable either online, via any EziBuy retail store (excluding outlet stores), or through our contact centre.
Gift Cards purchased online or through our contact centre will be sent via Courier Post with signature required to the address indicated by you. The address must be in New Zealand, and cannot be a Post Office Box. For security purposes, if you purchase more than one card at the same time, each card will be sent in a separate parcel. The delivery charge is $2.50 per Gift Card.
Delivery of Gift Cards will usually take between 4 -10 working days. You can also check your Gift Card balance by ringing 0508 500 500, visiting one of our retail stores or via SMS. To check by SMS just TXT your 16 digit Card Number (exclude any spaces/hyphens) followed by a space and your 4 digit Access Number to 4111. TXT enquiries will incur a charge of $0.50. You can purchase a Gift Card from any of our EziBuy retail stores (excluding outlet stores), through our contact centre or online.
The minimum value is $10 and the maximum value is $300. Within these limits, you can choose any value.
If you purchase your Gift Card online or through our contact centre, the card will be sent by Courier Post (with signature required) to you or any other person at the address indicated by you. The address must be in New Zealand, and cannot be a Post Office Box. For security purposes, if you purchase more than one Card at the same time, each Card will be sent in a separate parcel.
Delivery will usually take between 4 and 10 working days. Yes. The delivery charge is $2.50 per Card.
How can I pay for my Gift Card?
How you pay for your Gift Card depends on where you purchase it. Online, you must pay for your Gift Card by credit card. Through our contact centre, you can use a credit card or debit card as payment. At our retail stores, you can use a credit card, debit card or cash. You will not be able to use cheques or another Gift Card. You can use your Gift Card yourself, or give it to someone else. The EziBuy Gift Card is an ideal gift for any occasion.
If you purchase your Gift Card online or through our contact centre, you can arrange for the Card to be sent directly to another person. Yes. International customers, other than Australian customers, may purchase New Zealand Gift Cards, provided they are delivered to a New Zealand address. Australian customers will be able to purchase Australian Gift Cards through our Australian website or contact centre.
No. Australian Gift Cards can only be purchased by Australian customers in Australia.
If a Gift Card is delivered as a gift, what will the recipient receive? The Gift Card will be delivered with a personalised letter and will be signature required. You can include a personal message if you wish. The message may be entered online or given to the contact centre operator when ordering the Gift Card. Yes. You can include a message with a Gift Card purchased online or through our contact centre. The Gift Card Terms and Conditions contain certain requirements as to the contents of messages, and we reserve the right to amend any message which appears to breach them.
Yes. Your Gift Card will be activated at the time of purchase.
Your Gift Card is redeemable for merchandise sold by either EziBuy or Sara, and can be used for purchases online, through our contact centre or in our retail stores (excluding outlet stores). However, the Card is only valid in New Zealand.
Can I use a Gift Card and another method of payment to pay for my order?
Yes. If you wish to use your Gift Card to purchase merchandise at a price exceeding the value remaining on your Gift Card, you must pay the excess using another payment method. The available payment methods are the same as for purchasing a Gift Card. If the price is less than the value remaining on your Gift Card, the balance will remain on your Card for use on another occasion. Our usual returns policy will apply to purchases using your Gift Card. Please note that, where you have used both a Gift Card and another payment method in a single transaction, any refund will be applied to the Gift Card first. For example, if you purchase merchandise for $200, using a $75 Gift Card and charging the balance to a credit card, and subsequently return merchandise for $100, $75 will be credited back to your Gift Card and $25 to your credit card. If the merchandise is faulty, we will meet our obligations under the Consumer Guarantees Act 1993.
If you tender your Gift Card to purchase merchandise on back order, payment will be taken from your Gift Card at the time of purchase, in the same way as a cash payment.
No. Your Gift Card can only be used for merchandise sold by EziBuy or Sara. It is not returnable or redeemable for cash, and cannot be used towards the purchase of another Gift Card.
In addition, complimentary Gift Cards cannot be used as payment on a customer account.
Yes. You can check your Gift Card balance, expiry date and transaction history. Details on how to do this are set out above.
Yes. You may top up the balance on your Gift Card through our contact centre or in our retail stores (excluding outlet stores).
The minimum value of a top up is $10, and the maximum value of your Gift Card, following the top up, must not exceed $300.
You can top up your Gift Card using the same payment methods as for purchasing a Gift Card.
Yes. Your Gift Card expires 12 months from the day of purchase or, if relevant, its last top up. Any unused balance remaining on your Gift Card at expiry will not be refunded or credited by us.
Unfortunately, your Gift Card cannot be replaced, and we are not responsible for any Card that is lost, stolen or damaged. Similarly, we will not be responsible for unauthorised use of your Card. If you are returning or have returned merchandise originally purchased, wholly or partly, by Gift Card, and the original Gift Card is lost or stolen, please contact our contact centre who, after verification of the transaction history and balance of the Gift Card, will cancel the Gift Card and issue a new Gift Card worth the value of your returns.
1 TERMS
You, and any person who holds a Gift Card, agree to be bound by these Terms. 2 PURCHASING A GIFT CARD
3 USING YOUR GIFT CARD
4 TOP UP
5 EXPIRY
6 RESPONSIBILITY You should treat your Gift Card like cash. Your card cannot be replaced, and we shall not be responsible for unauthorised use of your card or for any card that is lost, stolen or damaged. 7 GENERAL TERMS
8 DEFINED TERMS AND INTERPRETATION
Gift Card Enquiries
If you have any further enquiries about Gift Cards, please phone us on 0508 500 500 |
click here for live chat Phone 0508 500 500








Give the perfect gift with an EziBuy Gift Card

